PRIVACY POLICY

Reiko Rose, LLC (“Reiko Rose”, “we” or “us”), the operator of this website, is committed to preserving the privacy of those who visit www.reikorose.com (the “Site”). This Privacy Policy sets forth Reiko Rose’s policy with respect to information, including personally identifiable data (“Personal Information”), and other information that is collected from Site visitors and users of the Services. This Privacy Policy applies solely to information collected at this Site, and is made a part of and incorporated into the Site Terms and Conditions.

This Privacy Policy communicates how, when, and why we gather information about our customers and what we do with it.

THIS PRIVACY POLICY DOES NOT APPLY TO OTHER WEBSITES TO WHICH WE LINK. YOU AGREE THAT YOUR USE OF THE SITE SIGNIFIES YOUR ASSENT TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU ARE NOT AUTHORIZED TO USE THIS SITE.

INFORMATION COLLECTED

If you subscribe to Reiko Rose and/or place an order through www.reikorose.com, we will ask you for your name, e-mail address, shipping address, telephone number and credit card information or certain other personally identifiable information about yourself (“Personal Information”). We use this information to process and fulfill your order and to notify you of your order status. All archived credit card information is maintained in a secure and safe environment. Telephone numbers and e-mail addresses are used to contact you regarding your order. In addition, when you respond to a contest, survey, questionnaire, sweepstakes or other promotional feature, we may ask you for your name, address and email address or other Personal Information. We do not collect any Personal Information about you unless it is voluntarily provided by you. Reiko Rose will never sell, rent or share your Personal Information, including your e-mail address, with any third parties for marketing purposes without your express permission.

In addition, we may also collect non-personally identifiable information, such as IP host address, pages viewed, browser type, duration and frequency of visits, and other data, and may aggregate any information collected in a manner which does not identify any individual (“Aggregate Information”). Information obtained in connection with the Site may be intermingled with and used by us in conjunction with information obtained through sources other than the Site, including both offline and online sources.

HOW WE USE YOUR INFORMATION

We will not share or disclose your information to anyone except as described in this Privacy Policy. We use Personal Information in order to give you a more enjoyable convenient shopping experience and to help us identify and/or provide information, products or services that may be of interest to you. We use your Personal Information to support and enhance your use of the Site and its features, including without limitation: fulfilling your order; providing customer service; tracking email invitations you send; and otherwise supporting your use of the Site. We may also track your past purchases to provide you with a personalized profile of your shopping history. In addition, we may notify you about new services or special promotional programs, or send you offers or information. In connection with their performance of services to maintain and operate the Site and certain features on the Site, certain trusted third parties may be permitted to access your information. For example, we may use third parties to host the Site; operate various features available on the Site; send emails; analyze data; provide search results and links and assist in fulfilling your orders. Unless you specifically consent to the disclosure of your Personal Information, aside from us, only our affiliates, technical consultants, third party auditors and other third parties who make our Site available, enhance its functionality, assist with the processing of your purchases, or provide associated services and/or who deal with you in delivering content, samples, products, gifts and prizes, have access to this information, and we require them to agree that they are covered by this policy.

Please note that Reiko Rose reserves the right to and may disclose Personal Information about you in response to (a) requests from local, state or federal law enforcement officials; (b) any judicial, administrative or similar proceeding or order, such as subpoena; (c) if required by law; or (d) to investigate suspected fraud, harassment, physical threats, or other violations of any law, rule or regulation, the Site rules or policies, or the rights of third parties or to investigate any suspected conduct which we deem improper. Please also note that we do reserve the right to transfer your Personal Information and other information as an asset in connection with a proposed or actual merger or sale (including any transfers made as part of an insolvency or bankruptcy proceeding) involving all or part of our business or as part of a corporate reorganization, stock sale or other change in control. In such a circumstance the Transferee would be bound by the terms of this Privacy Policy. We use non-personally identifiable information in the aggregate, so that we can improve the Site and for business and administrative purposes. We may also use or share with third parties for any purpose aggregated data that contains no personally identifiable information.

If you submit your email address to be added to a mailing list or Sweepstakes or other promotion, we will use the email address for the sole purpose of sending you announcements, special offers from Reiko Rose and its promotional partners along with site updates. Each email we send will contain information on how to unsubscribe from our mailing list. You can also unsubscribe by sending an email to hello@reikorose.com.

If you elect to use our referral services for informing a friend about our site, we ask you for the friend's name and email address. Reiko Rose will automatically send the friend a one-time email inviting them to visit the site. Reiko Rose stores this information for the sole purpose of sending this one-time email and tracking the success of our referral program. The friend may contact Reiko Rose at to request the removal of this information from our database.

Use of Cookies

Our Site may pass a "cookie" (a string of information that is sent by a web site to be resident on your system's hard drive, and/or temporarily in your computer's memory blocks). The purpose of a cookie is to tell the web server that you have returned to a particular page. The Site may use cookies in on-line catalogs to keep track of your status and contents of your shopping cart or to retain information gathered in cookies to allow you access to password-protected areas of the Site. You may set your browser to decline cookies. If you do so, however, you may not be able to fully experience some interactive features of the Site.

HOW WE PROTECT YOUR INFORMATION

We are committed to protecting the information we receive from you. However, Reiko Rose will not be liable for disclosures of your Personal Information due to errors in transmission or unauthorized acts of third parties. We have undertaken all commercially reasonable efforts to prevent unauthorized Internet access to visitor data retained in our servers, however, due to the inherent open nature of the Internet, Reiko Rose cannot ensure or warrant the security of any information you transmit to us or any information provided online, and you do so at your own risk. Users must accept all risks associated with any data transmission, including the risk that their Personal Information may be intercepted in transit.

The Site encrypts your credit card number and other Personal Information using secure socket layer (SSL) technology to provide for the secure transmission of the information from your PC to our servers. In addition, only those employees and third parties who need access to you information in order to perform their duties are allowed such access.

Accessing and Updating Your Personal Information and Preferences

If you are a registered user, you may access and update your registration information and your preferences to receive email or other communications from us by sending an email to hello@reikorose.com. We will take commercially reasonable steps to implement your opt-out requests promptly, but you may still receive communications from us for up to ten business days as we process your request. While we make efforts to accommodate requests to restrict our use of your information, we reserve the right to delete all or any portion of customer information if we are not able to reasonably accommodate a requested restriction.

EXCLUSIONS

This Privacy Policy does not apply to any Personal Data collected by Reiko Rose other than Personal Data collected through the Site or Services. This Privacy Policy shall not apply to any unsolicited information you provide to Reiko Rose through this Site or through any other means. This includes, but is not limited to, information posted to any public areas of the Site or associated sites, such as bulletin boards, forums, social media environments, social communities, blogs (collectively, “Public Areas”), any reviews, posts, ideas or designs for new products or boxes or modifications to existing products or boxes, feedback, suggestions and unsolicited submissions (collectively, “Unsolicited Information”). All Unsolicited Information shall be deemed to be non-confidential and non-proprietary and Reiko Rose shall be free to reproduce, use, disclose, distribute and exploit such Unsolicited Information without limitation or attribution. Reiko Rose does not assume any obligation of any kind to you or any third party with respect to the unsolicited content you submit. You acknowledge that the Internet may be subject to breaches of security and that you are aware that submissions of unsolicited content may not be secure, and you will consider this before submitting.

CHILD PROTECTION

IF YOU ARE UNDER THE AGE OF 13, Reiko Rose requires a parent’s or guardian’s permission before we will collect your personal information. Registration to activities on our site do not currently require you to provide any personal information, and so we may accept your registration on the website without your parent or guardian’s prior consent. Even so, your parent or guardian may request that your account be removed from our system at any time. Reiko Rose may not and will not require a child to disclose any more information than is necessary for such child’s participation in the activity that requires such information.

NOTE TO PARENTS

THE PURPOSE OF THIS PRIVACY POLICY IS TO PROVIDE OUR VISITORS WITH INFORMATION ABOUT OUR WEBSITE, WHICH WE HOPE WILL PROMOTE INFORMED CHOICES AND DECISIONS ABOUT HOW TO USE THE SITE, AS WELL AS PROTECT OUR USER’S PRIVACY.

Reiko Rose recognizes that some younger visitors may not understand some of the information contained on our website or how the site operates. Please discuss this statement with your children so that they will better understand how to use the site and the information they may be asked to provide.

Before collecting personal information from your child, we will send you an email to get your consent to our collection of such information. We make every attempt to inform your children of this policy wherever this information is collected on the Website. However, please note that we do not have the internal mechanisms to confirm the accuracy of the statements they provide to us. We will never require a child to disclose any more information than is necessary to register and use the Site or the activity for which your child is registering.

Currently, registration for activities on the Site do not require your child to provide any personal information to the website, and so we may accept your child’s registration on the website without your prior consent. Nonetheless, you may request that your child’s account be removed from our system at any time. Before we collect personal information from a child under the age of 13, we will send an email to such user’s parents or guardian requesting their consent to our collection of personal information from their child. Parents and guardians will be given forty eight (48) hours to refuse such consent. If the parent or guardian refuses to provide their consent, we will delete that child’s information from our database. If you do not respond within the requested time period, we will send a second follow-up email requesting your permission for your child to use the site. We will not collect any additional information from your child without your consent.

We will maintain your child’s user account in accordance with this Privacy Policy, our Terms and Conditions, and any applicable laws at all times. Please read our Terms and Conditions for more information on the content and materials that Reiko Rose allows to be posted on our websites.

If your child’s information is deleted from our system and your child subsequently wishes to re-register on the system, your child will have to submit his or her information and you will have to give your consent pursuant to the procedures set forth above.

You have the right to review your child’s personal information, to have it deleted from the Website, and to limit further collection and use of your child’s personal information. To do any of the above, please send us an email at hello@reikorose.com that details your request, and we will be happy to comply. Before disclosing child-specific information, we may verify your identity through means such as the following: obtaining a signed form from you via postal mail or fax, receiving an email from you accompanied by your digital signature, or receiving an email from you combined with a unique identifier such as a password. If you suspect that your child has offered personal information in error and/or you wish us to remove their information from our database, we are happy to do so. Please contact us at hello@reikorose.com or at the mailing address below and be sure to include the following:

Your child’s name and email address

Your name and email address

Our business name: Reiko Rose, LLC

Reiko Rose

P.O. Box 871

Pu’unene, HI 96784

LINKS TO THIRD PARTY SITES

Our Site may contain links to other websites. Other websites may also reference or link to our Site. These “other” domains (websites) are not controlled by Reiko Rose. We encourage our users to be aware when they leave our Site to read the privacy policies of each and every website that collects personally identifiable information. We do not endorse, screen or approve, and are not responsible for the privacy practices or content of such other websites. Visiting these other websites is at your own risk.

SITE TERMS AND CONDITIONS

Use of this Site is governed by, and subject to, the legal notices contained in our Terms and Conditions. Your use, or access, of the Site constitutes your agreement to be bound by these provisions. 

IF YOU DO NOT AGREE TO THESE TERMS YOU MAY NOT ACCESS OR OTHERWISE USE THE SITE.

PRIVACY POLICY CHANGES

We reserve the right, at our discretion, to change, modify, add, or remove portions from this policy at any time. If we decide to change our Privacy Policy for the Site, we will post the revised Privacy Policy here so that you will always know what information we gather, how we might use that information and whether we may disclose it to anyone. Please review this policy periodically, and especially before you provide any Personal Information. Your continued use of the Site indicates your assent to the Privacy Policy as posted.

WHO CAN I CONTACT WITH QUESTIONS?

All questions and concerns are welcome. Please contact us at: hello@reikorose.com.

Effective Date: This Privacy Policy is effective and was last updated on November 1, 2018.